ShinyWilds Casino - Player faces delayed withdrawal issues.

I originally made a deposit via interac, when I went to make a withdrawal I was presented 4 options of which three are not something I have an account with, tried to withdraw via MiFINITY, twice and both times failed. I have asked to be able to use my deposit type as interac for the withdrawal. Same email from the casino over and over with no resolution that is workable. Use the withdrawal types available rather than providing an ibterac withdrawal as the rules specify. Terrible support as nothing is ever solved.

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Dear SusieQ,

Thank you very much for bringing your concerns to our attention. I am truly sorry to hear about the difficulties you are experiencing. I would like to clarify that the range and availability of payment methods are influenced by factors that are often beyond the casino's control. Elements such as the Licensing Authority, geolocation, agreements with payment providers, and specific bank regulations all play a significant role. Therefore, this situation may not necessarily be attributed to the casino itself.

• Have you previously experienced successful withdrawals?
• Do you currently have any pending withdrawal requests?
• Are there alternative withdrawal methods that you would consider?

We are committed to assisting you in resolving this matter promptly. Thank you in advance for your response.

Best regards,

Kristina