Rooster Bet Casino - Player’s account has been closed.

I made two deposits, passed the verification (the one by phone before they completed the other one) and suddenly they closed my account, having a balance of more than €260.

They just keep telling me they'll contact me about the money, and I haven't heard from them since. It's been a complete scam...

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Hello,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?

• Could you please tell me which games you were focused on — slots, live casino, sports betting, etc.?
• Were your winnings accumulated while a bonus was active, or without an active bonus?
• When exactly did you create your casino account, and when was it closed?

I hope we can help resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina