RollXO Casino - Player's withdrawals are being blocked.

Es wird aktiv von der Seite die Auszahlungsmöglichkeit geblockt laut quellcode. Siehe Anhänge.

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Dear Sebinho121,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

• What specific error message, if any, are you receiving when attempting to withdraw your funds?
• Have you ever made any successful withdrawals before?
• What method are you using for the withdrawal (e.g., bank transfer, credit card, e-wallet)?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra

Dear Sebinho121,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Petra
Casino.Guru