The player from California reports a non-payment issue with a $300 withdrawal from RollXO, claiming that the casino provided a fabricated payment document using his bank reference. Despite being a Silver VIP player, he has faced communication issues and document manipulation after his withdrawal request, and now, his ability to deposit has been blocked.
RollXO Casino - Player's withdrawal is delayed and account access is restricted.
Opened
Current status
Waiting for player to reply
6d 15h 14m 54s
RollXO Casino
Safety Index:HighCase summary
Discussion
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Public
8 hours ago
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8 hours ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals through this payment method before?
- Could you please forward your communication with the casino in relation to this issue? You can reach me via email at attila.g@casino.guru, or you can post screenshots
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
