Rolling Slots Casino - Player's deposit has been confiscated.

In short, wanted to make a deposit of 60 USDC, befor depositing asked live chat if it is possible to deposit via bep20 chain (see the picture), got answer that i can use any chain. After that i went to deposit (see deposit picture) where the minimum deposit was shown of 58.35 USDC, so just to be sure i made a deposit for 60 USDC. Here you can see the transaction - https://bscscan.com/tx/0xfffacbbc088faa74bef2883e778c4bd0f8245581eb50c4f37944b4d5fcac39f2

After the confirmation on blockchain some time passed and i received a email saying my deposit have failed (see picture), after i complained i got requested to send some ditails witch i did and (see picture - it didnt allow me to add this picture as the maximum number is reached but i have it and can provide it), after i sent them the details followed a email that said that i have made a deposit under the minimum amount! (see picture) . even after sending emails again i got the same response!

No they have taken the deposit and just refuse to help by sending the same email.

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Dear davis1523,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise whether you have made successful deposits in this casino in the past?
• Could you please attach a screenshot of your deposit history from your gaming account?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila G.

No past deposits, but i made one deposit after that with VISA, and it worked fine, deposited 20EUR.

No problem, I will attach my history here -

Dear davis1523, thank you for your response.

According to the casino's terms and conditions,

The Casino has the right to determine maximum and minimum deposit amount depending on the payment method chosen by a user.

Could you please confirm how much is the minimum deposit requirement for your selected deposit method? Did your deposit meet that limit?

Thank you for your patience and cooperation.