The player's requested a refund as he wasn't supposed to be able to register from his country. The complaint was rejected as the player lost his balance and at the time of account closure his balance was zero
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
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