HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44728Opened948Not solved5592Solved12625Rejected25563
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €465

Betzela Casino - Player’s bets on live matches were not accepted.

Betzela Casino
Safety Index:Below average Submitted: 07 Jan 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: R9,800

Punt Casino ZA - Player is experiencing difficulties requesting a withdrawal.

Punt Casino ZA
Safety Index:Below average Submitted: 07 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$1,700

Thebes Casino - Extremely delayed payment.

Thebes Casino
Safety Index:Below average Submitted: 06 Jan 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 100 R$

1xBet Casino - Unusual difficulties.

1xBet Casino
Safety Index:Below average Submitted: 06 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €36

Winorama Casino - Deposit didn’t show up on the player’s account balance.

Winorama Casino
Safety Index:Below average Submitted: 05 Jan 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: ??

BETSSEN Casino - Unusual betting limitation.

BETSSEN Casino
Safety Index:High Submitted: 04 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 220 $

Joy126 Casino - The player complains about bad customer support.

Joy126 Casino
Safety Index:High Submitted: 03 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $330

Exclusive Casino - Player has a problem with withdrawal.

Exclusive Casino
Safety Index:High Submitted: 02 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $3,453

Bingo Hall Casino - Player is complaining about how the casino solved his dispute.

Bingo Hall Casino
Safety Index:Very low Submitted: 02 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $125

Lucky Creek Casino - Player is complaining about withdrawal times and withdrawal policy.

Lucky Creek Casino
Safety Index:Below average Submitted: 02 Jan 2020
Show more complaints (+10)
Showing 25,171 - 25,180 of 25,563 complaints
1...2517 2518 2519...2557
Go to pageof 2,557 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news