Realz Casino - Player’s withdrawals are delayed.

I deposited €50 on December 29, 2025, and after using the first deposit bonus, I had a balance of €3400.

So far, the casino has paid out €350 after the initial KYC verification. The KYC process was extremely cumbersome and often took 1.5 weeks to receive a rejection.

After that, I tried to withdraw €500 each day from March 5th, 6th and 7th, 2026 (daily limit), but so far without success or feedback from the casino.

On March 13th, I then saw by chance that a second KYC was requested for my wallet and deposit.

On March 16th, this had been processed and no further KYC was pending.

Since then there have been no payouts or feedback; the chat only contains standard answers. Money will come soon.

Important notice:

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you let us know how long did your last successful withdrawal took to be processed?
• Which payment method did you choose to withdraw your winnings? Was it the same one you used previously?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila