HomeComplaintsRajbet Casino - Player's winnings are being confiscated.

Rajbet Casino - Player's winnings are being confiscated.

Opened
Current status

Waiting for player to reply

6d 18h 1m 46s

Rajbet Casino
Safety Index:High

Case summary

The player from India won over 13,000 from a free bet and an additional 30,031 from slots, but the casino requires a deposit of 15,016 INR before allowing him to withdraw his winnings. He believes this request is unjust and not stated in the terms and conditions of the free bet.

Public
Public
14 hours ago

Hi there

I have received a freebet which usually credit in account for vips or others reason win an amount of 1300+ from freebet and make 30031 from slots game and now they are asking for a deposit of 15016rs to withdraw this winning amount and there is nothing like in t&c of freebet this is just shit to get a deposit from a players winning i just wanted to withdraw my winnings that's it

Public
Public
5 hours ago

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Public
Public
5 hours ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Rajbet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • Have you made previous deposits in the casino?
  • Is your account verified?
  • Did you achieve your current balance with the help of a bonus?
  • Could you please share with me your communication with the casino regarding the issue to better support your complaint? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


Arbaz143 has 6d 18h 1m 46s to reply

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