Powbet Casino - Player's account keeps reopening without consent.

My account has been reopened for the third time, even though I had it closed due to gambling addiction, as already discussed in the complaint I filed here some time ago against powbet. I don't know what to do anymore; they keep opening my account without my permission and despite my problems. Then you try to contact them and they don't respond.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your ongoing negative experience with Powbet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please provide a more detailed timeline of events? Since 2025, when was your account reopened, and when were you active?
• Is your account currently accessible to you?
• Could you please share with me your communication with the casino regarding the issue to better support your complaint? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas