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HomeComplaintsPlayFast Casino - Player’s account has been blocked after making a deposit.

PlayFast Casino - Player’s account has been blocked after making a deposit.

Closed
Our verdict

Unjustified complaint

Amount: €468

PlayFast Casino
Safety Index:Very low

Case summary

The Complaints Team had clarified that they could not assist the player in that case. The casino had blocked the player's account only after his balance had been depleted. As per the casino's Terms and Conditions, it had reserved the right to close an account at its discretion, particularly when the balance reached zero. Consequently, the player's complaint had been rejected.

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Complaint Resolution Center Deputy Team Lead
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1 year ago
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This post has been made private by Casino Guru, as requested by the player.

Private
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gold
hschlue88
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Private
1 year ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
gold
hschlue88
Gold
Private
1 year ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Veronika
Complaint Resolution Center Deputy Team Lead
Private
1 year ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
gold
hschlue88
Gold
Private
1 year ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

PlayFast Casino - Player’s account has been blocked after making a deposit.
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