PlanetaXbet Casino - The player has issues with the casino games.

Unplayable. The game does not launch except for the first free spins with no deposit required. When I contact the support chat about it, it does not respond at all. Email too.

I think it's a fake casino to make first deposit and run away with it.

It is risky to give this casino more than 7 stars. The stars should be lowered in order not to increase the number of victims.

I'm not the only one who thinks that 7 stars would be fine

Dear mmgg33441,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with PlanetaXbet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Do you get an error message when trying to run a game? Did you deposit there or used only the free bonus? I will be waiting for your reply patiently.

Best regards,

Nick

I deposited 50 EUR after the free spins without deposit. Then I tried to play the slot but it didn't start. However, at noon today (around 1200 Japan hours), I was able to play some slots

I'm sorry, I sent it in the middle of writing. Probably because the casino site was terribly unresponsive the night before, the game didn't start. I was able to play during the day, but my balance was zero. The support is not responsive at all, so I will not play at this casino or recommend it to people in the future.

Sorry, please close this claim.

Thank you mmgg33441 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick