In this review, PlanetaXbet Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. PlanetaXbet Casino has a Safety Index of 7.3. But since it is one of the newest online casinos, we may lack sufficient data to fully assess its safety. Which is why we have categorized it as a Fresh online casino for now. Continue reading our PlanetaXbet Casino review to find out more about this casino and determine if it's the right fit for you.
Is PlanetaXbet Casino fair and safe? Safety Index explained
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of PlanetaXbet Casino, we thoroughly read and reviewed the Terms and Conditions of PlanetaXbet Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
PlanetaXbet Casino is one of smaller online casinos based on our estimates or collected information. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention PlanetaXbet Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Terms and Conditions of PlanetaXbet Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of PlanetaXbet Casino during our review.
Player complaints submitted about PlanetaXbet Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found no relevant complaints about this casino.
PlanetaXbet Casino user feedback and reviews evaluated
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 2 player reviews so far.. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company data
PlanetaXbet Casino is owned by Winfinity N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
PlanetaXbet Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at PlanetaXbet Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Russian
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at PlanetaXbet Casino, managing your account, withdrawals, or other matters. PlanetaXbet Casino has an average customer support, judging by the results of our testing.
PlanetaXbet Casino casino games and slots
PlanetaXbet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games.
Casino games from 28 game providers are offered. This includes Play'n GO, Evolution Gaming, Pragmatic Play, Betsoft Gaming, iSoftBet, BGaming, Wazdan, Red Rake Gaming, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, Relax Gaming, Betgames, Platipus, Fugaso, Caleta Gaming, Spadegaming, Kiron Interactive, Kalamba Games, Golden Race, Green Jade Games, Reel NRG, DLV, Vivo Gaming, Triple Cherry, Netgame.
PlanetaXbet Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from PlanetaXbet Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on PlanetaXbet Casino bonuses for additional information about this casino's offers.
Read more
Read less
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
No crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
No crash games
Language options
English website
All languages
(3)
All website languages
EnglishRussianSpanish
English customer support
All languages
(2)
All customer support languages
EnglishRussian
English live chat
All languages
(2)
All livechat languages
EnglishRussian
Game providers
Show all
(28)
Game providers (28)
Positives
Deposits and withdrawals in cryptocurrencies
Unlimited monthly withdrawals
Live chat support is available 24/7
Live dealer games are available
Negatives
Young casino
Customer support via phone is not available
Interesting facts
Small international casino
The company focuses on both casino and sports betting
Browse all bonuses offered by PlanetaXbet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(2)
User reviews of PlanetaXbet Casino
This is a place to share experience with PlanetaXbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Deposited. The free spins game that came with my first deposit does not start. The chat is unresponsive. It doesn't launch anything other than free spins. KYC rejected. Why?? And my 50EUR probably won't come back. As it stands, this is a scam casino. It supports Russian, but is it a Russian casino? No way are they making money?
Don't deposit with a sweet first deposit bonus. At least until my problem is resolved. There is a suspicion of a scam casino here
Postscript. Apart from not receiving a chat or email response, the game not launching may be a technical problem with the casino. Sometimes it starts. It will not run in the target game, but some games can be launched and played on rare occasions
I was able to play around JST1200 . I won't be playing here because it's gone. The game still has too poor support
Casino Guru send amazing free bonus offer from this casino. 100 spins to Fruit cocktail slot. It was some strange provider slot what looks like 30 years old. Its hurt my eyes and ears to play these 100 spins. I win 8€ but thats it, you cannot play thise winning before you deposit first time. Support answer one question but then no one online when i try to ask more about that bonus. So i am not sure if this casino is real or just a joke.
100 free spins without deposit
Cannot play this 100 free spins winning
Old looking slots provider
Support dissappear
Safety Index explained
Safety Index of PlanetaXbet Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlanetaXbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Fresh casino7.3/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
