Parimatch Casino IN - Player's withdrawal is delayed.

My withdrawal of ₹14,000 was approved on 19 November 2025 but the money has not been credited to my bank account. My KYC is completed and I have contacted support many times but they keep delaying the payment. It has been more than 4 months. Please help me resolve this issue

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can better understand the situation.

• Have you made any successful withdrawals from the casino in the past?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with the help of a bonus?
• Is your player's account accessible to you?
• Could you please share with me your communication with the casino regarding the delay? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas