Parimatch Casino IN - Player’s withdrawal has been declined and funds confiscated.

I deposit a money in parimatch 200$ usdt they give me 200$ bonus I play and withdrawal my money after that they declined my withdrawal and my balance write off i contact support they want kyc i submit kyc still they not even refund my deposit as well they literally scam my money 200$ and they mentioned in website they don't take kyc for crypto deposit and withdrawal.please help me

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Could you please send me a link or a screenshot of the bonus you activated and played with?
• Which games did you play while your bonus was active?
• Did you receive any explanation from the casino as to why your balance was confiscated?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

They removed the promotion offer.

I play roullete.

No I haven't received any explanation.

Greetings,

Please be informed that your account has been written off in accordance with Rule 88 of our Terms and Conditions, and our services have been discontinued due to internal compliance and security procedures.

Following a comprehensive internal review, your account was found to be in violation of Rule 88 of our Terms and Conditions. As a result, the agreement between you and Parimatch has been terminated, and the remaining balance has been written off in accordance with our Terms and Conditions.

You may review the relevant Terms and Conditions here: https://parimatchs123.com/en/terms-and-condition

We sincerely regret any inconvenience this decision may cause and appreciate your understanding.

U cannot rip user money refund my 200$ deposit amount it's not small amount.

Please help me casino guru parimatch scam my 200$

Hloo anyone

Dear CasinoScammers

Thank you for your cooperation and for providing all the necessary information. I truly appreciate the time and effort you’ve taken to share everything with us so far.

Your complaint will now move to the next stage of our process and be handled by your dedicated Resolver, Jana (jana.k@casino.guru). This is a standard step in our procedure, as the Resolver will take over communication with the casino directly and manage your case from this point onward.

No action is required from you right now. Your Resolver will reach out through this thread if any additional details are needed. You can rest assured that your case is in very capable hands.

I wish you the best of luck and hope your case will be resolved to your satisfaction soon.

Kind regards,

Veronika

Dear Parimatch Casino,

I hope this message finds you well. I would greatly appreciate it if you could provide any evidence, such as screenshots or relevant documents, that would indicate a player's breach of your terms and conditions. This information would be invaluable in allowing us to proceed further. Thank you for your continued assistance and cooperation.

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

I have made several attempts to contact the casino, but unfortunately, I have not been successful. I understand how frustrating this situation must be for you, and I sincerely empathize with your concerns. Given the circumstances that the casino operates without a valid license and does not reference any Alternative Dispute Resolution (ADR) service, there is currently no gaming authority that we can approach for assistance.

As such, I will need to categorize your complaint as "unresolved" in our system. I fully appreciate that this is not the resolution you were hoping for. However, it is my hope that a decrease in the rating resulting from unresolved complaints may prompt the casino to reconsider its approach. Should the casino choose to respond, we will promptly reopen your complaint and notify you via email.

For future reference, I recommend selecting casinos based on their reviews and ratings. I regret that we are unable to provide more assistance in this instance, and I appreciate your understanding.

Best regards,

Jana