HomeComplaintsParimatch Casino IN - Player’s withdrawal has been declined and funds confiscated.

Parimatch Casino IN - Player’s withdrawal has been declined and funds confiscated.

Opened
Current status

Waiting for player to reply

6d 23h 6m 4s

Parimatch Casino IN
Safety Index 5.8 Below average

Case summary

The player from India deposited $200 USDT into Parimatch, receiving a bonus, but his withdrawal was declined, and his balance was written off. Despite submitting KYC documentation, he has not received a refund for his deposit, which he believes is a scam since the casino's website states that KYC is not required for crypto transactions.

Written by Veronika
Complaint Resolution Center Deputy Team Lead
Submitted: 28 Jul 2026
Public
Public
6 hours ago

I deposit a money in parimatch 200$ usdt they give me 200$ bonus I play and withdrawal my money after that they declined my withdrawal and my balance write off i contact support they want kyc i submit kyc still they not even refund my deposit as well they literally scam my money 200$ and they mentioned in website they don't take kyc for crypto deposit and withdrawal.please help me

Public
Public
54 minutes ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
54 minutes ago

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

  • Could you please send me a link or a screenshot of the bonus you activated and played with?
  • Which games did you play while your bonus was active?
  • Did you receive any explanation from the casino as to why your balance was confiscated?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

CasinoScammers has 6d 23h 6m 4s to reply

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.