Parimatch Casino IN - Player's support ticket is delayed for three months.

Betting id : 881472632

I am fully kyc verified customer, and my account is fully verified. I do not use any bonus

es.

I made a deposit of 9000 INR on March 5/03/2026 ,and provided bank statement on same day,but they are closing ticket is too older resolve , what's my mistake if they drag ticket for 3months,worst customer support

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Dear Ajayrana,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. If the deposit was declined and the amount wasn't yet returned to your bank account, there is little the casino can do.

Please let me know whether you contacted your bank and requested a refund due to the money not reaching the merchant.

I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Tomas