The player from India deposited ₹2000 INR via UPI on 01 August 2026, but the funds were not credited to his Parimatch wallet despite being debited from his bank account. He provided proof via bank statement, yet Parimatch support denied receiving the money and refused assistance.
Parimatch Casino IN - Player's deposit is delayed.
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Parimatch Casino IN
Safety Index 5.8 Below averageCase summary
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4 days ago
"I deposited ₹2000 INR via UPI on 01 Aug 2026. Money was debited from my bank account (RRN: 621304317090), but the amount was not credited to my Parimatch wallet. I provided bank statement proof to Parimatch support, but they denied receiving the money and refuse to help."
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2 days ago
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2 days ago
Dear Randhir9304,
Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.
If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.
I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.
Thank you for your understanding.
Best regards,
Veronika
