HomeComplaintsParimatch Casino IN - Player’s deposit has not been credited.

Parimatch Casino IN - Player’s deposit has not been credited.

Opened
Current status

Waiting for player to reply

29d 22h 47m 33s

Parimatch Casino IN
Safety Index 5.8 Below average

Case summary

The player from New Jersey faces issues with depositing money to his Parimatch account, as funds are debited from his account but not credited to his casino wallet. Despite contacting support, he has not received any resolution.

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Public
5 hours ago

Dear casino guru team




My complaint is against Parimatch. I deposited the amount multiple times. The debit from my account was successful but the amount was not credited to the Parimatch wallet. We have spoken to the Parimatch support team. I contacted them and was told that I did not receive any traction.




Dear Sir, I had deposited through Parimatch App only. Date 07/07/2026 time 23:58

Upi refrences no. 210250564674

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Public
1 hour ago

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1 hour ago

Dear 8082685707,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Veronika

8082685707 has 29d 22h 47m 33s to reply

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