Parimatch Casino IN - Player’s deposit has been delayed.

I am filing a complaint regarding a deposit issue on Parimatch. I made a payment of ₹500, but the amount was deducted from my account and has not been credited to my Parimatch wallet even after more than 2 months.

I have already contacted customer support multiple times and submitted a complaint, but the issue is still unresolved. I have not received any clear explanation or refund.

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Dear Aditya9324,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it’s a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards

Petra