The player from India successfully deposited 2500 INR via Navi UPI, but the funds were deducted from his account and not credited to his game wallet due to a declined transaction.
Parimatch Casino IN - Player's deposit has been delayed.
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29d 22h 57m 12s
Parimatch Casino IN
Safety Index 5.8 Below averageCase summary
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yesterday
I made deposit of 2500 INR by Navi UPI. The transaction was successful from my side and the money was deducted from my account, I copied the UTR number and submitted it. but I didn't received the money in my game wallet the transaction was declined on game.
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1 hour ago
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1 hour ago
Dear Yadav,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it’s a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.
I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Jean
