The player from Poland is facing delayed withdrawals of 6,000 PLN from Pandido Casino, with requests dating back over two weeks, despite the casino's terms promising a 3-day processing time. He has received vague responses from support regarding the delays, which include claims of high transaction volumes, technical issues, and security checks, yet his account appears fully verified.
Pandido Casino - Player’s withdrawals are delayed without clear communication.
Opened
Current status
Waiting for Casino Guru to reply
4d 23h 23m 47s
Pandido Casino
Safety Index:Below averageCase summary
Discussion
Public
Public
2 days ago
Important notice:
Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.
We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.
If anything seems suspicious, contact us directly.
Stay safe.
Public
Public
2 days ago
Dear MRWPOLAND,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals before?
- Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
