HomeComplaintsOshi Casino - Player's account has been closed.

Oshi Casino - Player's account has been closed.

Opened
Current status

Waiting for player to reply

5d 11h 58m 10s

Oshi Casino
Safety Index 8.0 High

Case summary

The player from Australia had his account disabled after winning 5,000 AUD and making a withdrawal three hours prior. He has not received any communication regarding the account deletion or his funds.

Public
Public
2 days ago

I won today 5k and was playing after I did a withdrawal then it locked me off and saysy account is disabled I literally did a withdrawal 3 hours earlier no problem but as I won a good amount they have deleted my account not said a thing and not sent me my money this is a complete scam do not play this casino.

Public
Public
yesterday

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Public
Public
yesterday

Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

  • Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
  • Did you pass the verification before you lost access to the account?
  • Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila


Dyls has 5d 11h 58m 10s to reply

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