Oscarspin Casino - Player's withdrawal is delayed due to verification issues.

Hi,

I have a €2,708.50 withdrawal held by OscarSpin Casino under source-of-funds verification – same fact pattern as four other open cases I have on Casino Guru against Nine Casino, Coolzino, BDM Bet, and Lira Spin. All four involve the same three transactions on my AIB bank statement (BEE €8,400, TC €1,000, TOM €1,000), which are inheritance transfers from family members.

Please assign this case to Matej if possible – he is handling the other four and has already publicly stated that my €270 deposit is fully covered by my verified salary and that the three queried transactions have no bearing on affordability.

Key facts:

• Deposit at OscarSpin: €270

• Withheld balance: €2,708.50

• Account accessible, balance achieved with no bonus

• Same circular SOF requests as the other four casinos

• I have already submitted: signed sale documents for the three queried transactions, 16 payslips (Jan–Apr 2025), full AIB bank statement reconciling to the payslips, and a GDPR Article 15 request

Thank you,

AllForCullen

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Dear AllForCullen,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise how much have you deposited into Oscarspin Casino?
• Could you please forward your communication with the casino in relation to this issue? You can reach me via email at attila.g@casino.guru, or you can post screenshots here.

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila