OnlySpins Casino - Player’s withdrawal request is delayed.

The player from Germany, a VIP Level 3 member at OnlySpins3, expressed urgent concern over his €800 withdrawal request, which was his first attempt to cash out after depositing €1,205. He feared potential delays due to negative online reports regarding the casino's withdrawal process and emphasized the personal significance of this money for a planned trip with his ill father. We informed the player that withdrawal processing could take days or weeks due to KYC verification or high withdrawal volumes and advised patience and cooperation with the casino. The player confirmed that the issue was resolved, and the complaint was marked as resolved in our system.