The player from India faces an issue with a deposit that has not reflected since February 11th. He has submitted a screenshot and bank statement to the casino but has not received a resolution.
OhMySpins Casino - Player's deposit is delayed.
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OhMySpins Casino
Safety Index:Very highCase summary
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5 days ago
My deposit is not reflecting since 11th feb.
i have submitted screenshot as well as bank statement
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3 days ago
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3 days ago
Dear dijayudi,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.
I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Attila
