Odinfortune Casino - Player’s account has been closed during withdrawal.

I've opened an account on odinfortune. I played around £200. Then I won around £1000, and I tried to withdraw them.

I do not have a screenshot of the win itself as the account was blocked immediately during the withdrawal process. However, I have proof of the exact balance (£1,062.20 because I received a phishing text to my registered phone number containing that exact amount immediately after being blocked. This proves the win was recorded in the casino's System.

I was blocked and kicked out while I was doing the phone number verification. Now no matter how much I try to go on live chat I am pushed out by an automatic message saying that no one is available and I am not able to log in at all.

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Dear Voyo,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you pass the verification before you lost access to the account?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila