HomeComplaintsNV Casino - Player's deposit is delayed.

NV Casino - Player's deposit is delayed.

Opened
Current status

Waiting for player to reply

6d 13h 32m 39s

NV Casino
Safety Index 8.7 High

Case summary

The player from Germany encounters issues with depositing money in the casino.

Written by Tomas
Complaint Specialist
Submitted: 03 Aug 2026
Public
Public
3 days ago
deTranslationgb

Hi, I tried to deposit money into two accounts today, but the money hasn't been credited to either account even though the transfer was initiated over an hour ago.

Automatic translation:
Public
Public
10 hours ago

Important notice:

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We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

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Public
Public
10 hours ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with NV Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • Could you please specify which 2 accounts you are referring to?
  • Have you made any previous successful deposits in the casino?
  • Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


moo.0311 has 6d 13h 32m 39s to reply

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