NV Casino - Player requests account closure but it remains open.

The casino is categorically refusing to close my account at this time. My requests are being ignored, and my profile remains open so I can deposit more money. This is a blatant and flagrant violation of player protection policies. I demand that the operator be forced to immediately block and refund the funds deposited while the casino refused to close my profile."

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Hello,

Thank you very much for submitting your complaint. I am truly sorry about your negative experience with NV Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please provide the timeline of events? Specifically, when did you first inform the casino of gambling-related problems, and when was your last deposit made?
• Could you please confirm whether you currently still have access to your account?
• Could you please share your original self-exclusion request directly to my email? You can reach me at attila.g@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila