NolimitWay Casino - Player’s winnings have been confiscated due to game malfunction.

I had two separate incidents on 09/04/2026 and 10/04/2026 while playing Coins of Zeus Hold & Win.

During the bonus feature, a network error occurred and interrupted the game. At that moment, winnings were clearly visible on the screen, including a GRAND symbol.

The game stopped before completing the round and the winnings were not credited.

This happened twice on two different days, which clearly indicates a system or game malfunction.

I have contacted support multiple times but they are delaying and not resolving the issue.

I request a full investigation, game logs, and immediate payment of my winnings.

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Dear Arismaja13,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’ve encountered.

Please note that online casino games are designed to continue running on the game provider’s server even if the connection between your device and the server is interrupted. In such cases, the result displayed on your screen may differ from the final outcome recorded on the server. If there is any discrepancy, the valid result is always the one stored on the server.

However, I understand your concern, especially since you mentioned that this situation occurred twice on two separate days.

To better understand the situation and assist you further, could you please clarify the following:

• Can you confirm that both incidents occurred while playing Coins of Zeus Hold & Win on 09/04/2026 and 10/04/2026?
• Do you have any video recordings or screenshots of these incidents?
• Have the results of these rounds (including the interrupted bonuses) appeared in your game history?
• Did the casino support provide you with any game logs or technical explanation regarding these rounds?

Thank you very much in advance for your reply.

Best regards,

Petra