Nix.bet Casino - Player's withdrawal has been delayed.

Review Text:

​ I have been trying to withdraw my balance of €450 for weeks, but they are refusing to pay.

​Every time I contact their support, I receive the exact same automated copy-paste email stating that my "verification is in progress." It is a blatant stalling tactic to avoid paying out legitimate winnings. They have all my documents, but they refuse to provide any specific update or timeline.

​Because of their fraudulent behavior and lack of transparency, I have now officially handed over this case to Loonstein Lawyers in the Netherlands to recover my funds, including all legal fees and statutory interest.

​I have also reported this company to the Dutch Consumers' Association (Consumentenbond). Do not deposit any money here; they will make it impossible for you to get it back.

​Ticket ID: E56PZT

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Dear Krystiann,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

• Could you please clarify the exact date when you requested the withdrawal?
• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra