Nitrobet Casino - Player's withdrawal is delayed.

Withdrawal continually under review for over 2 months with zero feedback other than the security team is busy. Have contacted them at least 5x and get the same response that the withdrawal is pending review, the team is busy and that they will send a note to that team to try and move it along. Have been a user of this casino for many years and account t is fully KYC’d, but I fully expect to never get my money. I will never ever use this casino again and would caution anyone to never deposit or plan to never see that money.

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Dear NarrowGate,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Have you made any successful withdrawals from your account previously?
• Could you please let us know the current status of your withdrawal request — is it shown as "pending" or "processed" in your casino account? If possible, please attach a screenshot of your withdrawal history in this thread so we can review it.
• Were your winnings accumulated while a bonus was active, or without an active bonus? If a bonus was active, please specify which one.

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina