Nabcasino - Player's account is inaccessible and funds are delayed.

The website has been inaccessible for approximately three months. A withdrawal of 4500 TRX, initiated on February 6, remains unreceived. An additional balance of 1648 TRX is also currently inaccessible. Attempts to contact customer support via email have yielded no response.

Dear crogan,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Nabcasino.

Please allow me to ask you a few questions so I can better understand the situation.

• When was the last time you were in contact with casino support?
• Did you achieve your current balance with the help of a bonus?
• Could you please share your attempts at contacting the casino as evidence to support your complaint? Share it with me at [email protected]

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Please note that Casino.Guru will never ask for any payments or request access to your accounts. If anyone claims to be Casino.Guru personnel and asks for such actions, do not provide any information.

The only legitimate way we will contact you is through this official complaint platform or via the email addresses provided in your complaint thread.

Stay cautious and contact us directly if you have any doubts.

Hello Tomas,

• My last contact attempt with customer service was on Feb 13. I also reached out to the company's director through Facebook, Instagram and LinkedIn on Feb 26, but got no response.
• I did not achieve my current balance with the help of a bonus.
• I have emailed you pictures of my contact attempts.

Thank you,

crogan

Thank you very much for providing the necessary information. I will now transfer your complaint to my colleague Jozef ([email protected]), who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future.

Dear crogan,

Thank you very much for sharing your negative experience. We are now going to reach the casino team.

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

Since we haven’t received any response from the casino regarding the issue, we are forced to close the complaint as ‘unresolved’. The casino can reopen this complaint anytime.

Dear player,

I am very sorry about the situation, but we are unable to continue with the investigation as the casino team has not responded. Please note that this complaint will have an impact on their safety index on our website. Be aware that the Nabcasino is not licensed. If you have any questions or need further assistance, please let me know.

Best regards, Jozef