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HomeComplaintsN1 Bet Casino - Player’s account has been closed with funds confiscated.

N1 Bet Casino - Player’s account has been closed with funds confiscated.

Opened
Current status

Waiting for Casino Guru to reply

6d 11h 45m 19s

N1 Bet Casino
Safety Index:High

Case summary

The player from Italy reports that his gaming account was closed without formal notification or reason, despite his ongoing activity on the platform. He requests the return of €800 held in his account at the time of closure.

Private
Private
2 days ago
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Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
12 hours ago

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Public
Public
12 hours ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with N1 Bet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • Could you please advise how long you were a player at the casino and when exactly your account was blocked?
  • What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
  • Did you achieve your current balance with the help of a bonus?
  • Could you please share with me your communication with the casino regarding the withholding of your funds? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
  • Please note that the license status of any online casino reviewed by us can be found in the review of the casino page: file
  • The details you are looking for can be found by clicking on the validator found in the footer on the casino's website: file

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


Waiting for approval
Waiting for approval
12 hours ago
itTranslationgb
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

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