The player from Norway alleges that N1Bet confiscated his winnings of 303,000 NOK, falsely claiming it was due to "bonus max win." He provides extensive evidence of his real money bets and a staff confession admitting to "adjusting" his balance. He demands immediate return of his funds.
N1 Bet Casino - Player claims winnings have been stolen.
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2 days ago
Title: N1Bet Stole 303,000 NOK - Real Money Win with Staff Confession - 19 May 2026
Casino: N1Bet.com
Username: Kurdo191919
Date of Incident: 17-19 May 2026
Amount Confiscated: 303,000 NOK
SUMMARY:
On 17 May 2026, I won 303,000 NOK at N1Bet playing live casino with real money. On 18 May 2026, N1Bet cancelled my withdrawal and confiscated the entire balance, falsely claiming "bonus max win".
HARD PROOF THIS WAS REAL MONEY:
1. Bet Size Evidence [Screenshots]: On 17 May 2026, 22:53-23:44 CET, my N1Bet game history shows single bets of 22,000 NOK, 20,000 NOK, 18,000 NOK, 17,000 NOK, 15,000 NOK on "Mega Roulette" and "Gates of Olympus Roulette". INNSATSBELØP = Bet Amount. No casino bonus allows 22,000 NOK bets. Max bonus bet is 50 NOK.
2. Win Size Evidence [Screenshots]: Same session shows single wins of 60,000 NOK, 51,000 NOK, 50,000 NOK, 36,000 NOK. GEVINST = Win Amount. Impossible with bonus funds.
3. Tournament Proof: N1Bet's own tournament leaderboard confirms I wagered 116,887 NOK in total real money bets to reach 1st place.
4. Live Casino Proof: All bets were on Pragmatic Play Live Casino. 99% of bonuses are disabled in Live Casino.
N1BET STAFF CONFESSION - 19 MAY 2026:
I contacted N1Bet live chat. Agent "Leo" at 09:18-09:24 CET officially admitted in writing to "adjusting" my balance. When I presented the real money evidence above, Leo surrendered the case and escalated me to VIP@N1bet.com, stating he could not resolve it.
This is a written confession of theft. I have the full chat transcript.
ASKGAMBLERS FAILED:
My AskGamblers complaint #275138 was handled by agent "Danny" who ignored all evidence and copy-pasted: "maximum winnings from a bonus are clearly displayed". I have challenged them to cite the specific T&C clause. They cannot, because it doesn't exist.
MY DEMAND:
This is not a bonus dispute. This is documented theft of 303,000 NOK with a confession from casino staff. I demand CasinoGuru mediate and compel N1Bet to return my full 303,000 NOK balance immediately.
I will upload 7 screenshots of the 22,000 NOK bets and the Leo chat confession in the next step.
This case is also being filed with Curaçao eGaming, License #1668/JAZ.
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yesterday
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Stay safe.
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yesterday
Hello,
Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.
- Could you please send me a screenshot of your bonus history for May 2026?
- Did you have any active bonuses while placing bets on roulette?
- Have you contacted customer support via email, as suggested by the live chat agent? If so, could you please forward the full communication to me at veronika.f@casino.guru, including any additional evidence that may be relevant to the investigation of your case.
- Could you also clarify whether you were participating in a tournament while playing roulette, and whether these bets were part of your tournament participation?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
