MyStake Casino - Player's withdrawal is delayed.

On 27 August i have requested my first withdrawal on MyStake but next day they told the weekly limit is max 7500 so i created a new one but then the other day i have sent them my ID Front / Back // My Residancy // and then a video record of myself speaking my information and they told it will max last 24-72 hrs but it has been a lot more than that and i am kept waiting still

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with MyStake Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication directly regarding the verification requirements? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas