HomeComplaintsMyStake Casino - Player’s struggling to complete account verification.

MyStake Casino - Player’s struggling to complete account verification.

Closed
Our verdict

Unjustified complaint

Amount: 3,300 USD₮

MyStake Casino
Safety Index:Very high

Case summary

The player from Mongolia is complaining about the lengthy verification process. We rejected the complaint because the player had been involved in opposite betting which is in direct breach of the casino's T&Cs.

Discussion
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Bulgaa
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mn
Private
3 years ago
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admin
Petronela
Head of Complaint Resolution Center
Private
3 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
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bronze
Bulgaa
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mn
Private
3 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Bulgaa
Bronze
mn
Private
3 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Bulgaa
Bronze
mn
Private
3 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Bulgaa
Bronze
mn
Private
3 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Petronela
Head of Complaint Resolution Center
Private
3 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Petronela
Head of Complaint Resolution Center
Private
3 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Tomas
Casino Analyst & Complaint Specialist
Private
3 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Bulgaa
Bronze
mn
Private
3 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Tomas
Casino Analyst & Complaint Specialist
Private
3 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
MyStake Casino
Casino representative
Private
3 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Tomas
Casino Analyst & Complaint Specialist
Private
3 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
MyStake Casino
Casino representative
Private
3 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Tomas
Casino Analyst & Complaint Specialist
Private
3 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

MyStake Casino - Player’s struggling to complete account verification.
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