The player from Japan expressed severe dissatisfaction with Miki Casino, claiming that the casino manipulated games and offered no real chances of winning despite high bets. They highlighted problems with bonuses, cashback requirements, and overall fairness, calling for an investigation into the casino's practices. The Complaints Team acknowledged the player's concerns but stated that without evidence of wrongdoing or manipulation, they were unable to take further action. The player was advised to consider finding another casino that might better meet their expectations.
Miki Casino - Player accuses casino of fraud and manipulation.
Closed
Our verdict
Insufficient evidence from player
Amount: ¥10,000,000
Miki Casino
Safety Index:LowCase summary
Discussion
Public
Public
9 months ago
Translation
Worst casino ever!
◎I have never received a card deposit bonus!
◎If you spend more than 50,000 yen, you won't even get a chance bonus for the slot symbols, and you'll never get anything!
◎You have to make a deposit to withdraw the cashback!
◎Bonuses and cashbacks are not 1000% guaranteed!
◎There is no chance of winning out of 1 million! If you win 100 yen, you're in luck!
◎It's clearly set! After the magnetic field seems to move in a turbulent manner, a 100 yen hit appears!
◎Customers can just copy and paste! Pay for it with your own money
◎Licensed by a company with a bad reputation
Overall, Miki Casino should not be allowed to exist any more! It is completely illegal, and you will never see a 1000% win!
Miki Casino should be cracked down on immediately
If you increase your bet, you will never win! Absolutely not!
Is this a one in a million chance?
The same picture spins for 100 times! It does not function as a slot machine!
Also, I would like to ask Miki Casino about the chance bonus, but I never got it even after betting 100 million yen. Also, the bad thing about this place is that they manipulate the game a lot, so I have never seen the big bonus "GRAND" bonus pattern! This is a phenomenon that is impossible with other companies' slots! Small winning patterns such as "MINI" have not stopped for the past few months!
All things considered, it would be a good idea to consider Miki Casino's existence in the future!
Also, the customers here are mostly wanted criminals in Japan, idiots who can't even do math properly!
With a 0% chance of winning, it's more like a theft and fraud crime than a casino! You can tell they're desperately trying to raise funds for their own escape!
Also, there is a high possibility that certain software companies are also involved! I'd like to hear the truth about the 100 yen I put in!
Anyway, this casino needs to be investigated! They should be prosecuted! I'm sure they'll bring out some pretty nasty people!
Automatic translation:
Public
Public
9 months ago
Dear ERIin,
Thank you very much for submitting your complaint. Although I understand your frustration, I would like to emphasize that each casino has a different bonus policy and reward system, and they are allowed to decide who is eligible to participate and which rules apply. I apologize, but we cannot penalize the casino for not giving you bonuses according to your expectations, nor are we in a position to force the casino to grant you bonuses.
Regarding your losses - I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP):
https://casino.guru/learn-about-games-of-chance-rtp-variance
If you are dissatisfied with this casino, the best advice I can give you is to try to find another casino that would fulfill your expectations better. Perhaps you can check out our list of recommended casinos:
https://casino.guru/top-online-casinos
If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else I could do for you regarding your complaint.
Best regards,
Kristina
Public
Public
9 months ago
Dear ERIin,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Public
Public
9 months ago
Translation
Hello Christina,
Regarding the casino complaints, I don't ask for anything from the casino!
However, even if you bet, you will never win.
In the first place, online casinos don't give out winnings!
A discipline that only exists inside the casino!
In this gaming world, as long as the casino is operating, other people don't matter.
However, what is clear is that online you can't say with certainty that there is no investigation or manipulation!
Every time a customer goes into debt, the online casino gets richer! Casinos don’t want you to win anything.
What I want to say is that, even if you bet tens of billions of yen on a slot machine with a 5000x multiplier, you will never see the bonus feature symbol! A slot machine where you will never see the winning symbol!
It's normal to think, "Isn't this strange? Does it really have an illustration of a winning bonus?"
Automatic translation:
Public
Public
9 months ago
Thank you for your reply, ERIin. I understand your frustration, but if I personally felt like the casino was a scam, offered fake games and didn't give me any bonuses, I would immediately go and find another casino instead of depositing and spending such a huge amount of money.
Since you didn't provide any further information or supporting evidence, I am afraid we won't be able to assist you here. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.
