Miami Club Casino - Player’s account has been closed after winning a jackpot.

I won a Mega Jackpot of over $300,000 at Miami Club Casino. Immediately after my win, the casino shut down my account and refused to pay me a single dollar.

Their excuse about "payment disputes" is false, irrelevant, and clearly used only after I hit the jackpot. All disputes were already settled and have nothing to do with my winnings.

This is a serious violation of fair gaming standards. The casino has provided no evidence, no investigation, and no valid reason for stealing over $300,000 in legitimate winnings.

I demand a full payout of my jackpot winnings and immediate action against this unacceptable behavior.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing.

• Could you please forward any supporting evidence, such as screenshots or videos, possibly your game history with the exact time of your jackpot win, along with any relevant communication to [email protected]?
• Could you please explain the alleged "payment disputes" in more detail?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika