MethSpin Casino - Player’s winnings have been confiscated.

Subject: Seeking assistance – MethSpin confiscated my AUD 8,400.95 winnings

Background

On 2 May 2026 I deposited AUD 100 into my MethSpin account (screenshot shows the deposit completed).

I then played the slot game "The Gold Safe" via MethSpin. My bet size was AUD 40 per spin throughout this session, and I played multiple rounds over several minutes.

As the screenshots show, most spins resulted in small losses, but a few produced legitimate wins. Notably:

At 10:58 AM a spin (ID 138977798552) returned WIN 2,944.00.

At 10:59 AM another spin (ID 138977852737) returned WIN 44.00.

At 11:00 AM a spin (ID 138978076048) returned WIN 3,748.00.

At 11:01 AM a spin (ID 138978312684) returned WIN 1,400.00.

Several other spins generated smaller wins of 32.00, 20.00, 44.00 and 480.00.

All bets were placed manually; the bet amount did not fluctuate and there was no pattern of unusual stake changes or prohibited behaviour.

Withdrawal and forfeiture

After these wins, my balance reached about AUD 8,400.95. I initiated a withdrawal request for the full amount.

Initially, MethSpin support agent Eden told me (in chat) that my withdrawal was being processed.

Minutes later, a different support agent, Claire, overrode Eden’s message and stated that my withdrawal could not be processed. She said the funds were being confiscated because of "suspicious betting."

The account transaction history now shows:

WITHDRAW #16041012627 – AUD 8,400.95 – Rejected – Remark: Suspicious Betting

FORFEITED #16041122931 – –AUD 8,400.95 – Completed – Remark: Suspicious Betting

I have never used bots, scripts or any exploit. I have completed thousands of deposits and withdrawals on this site and have always passed their verification checks.

Request

I am asking this group to help me challenge MethSpin’s decision. The evidence (screenshots of my betting history and of the forfeiture entry) shows that:

I was making consistent, manual bets at AUD 40.

The large wins were rare and random, interspersed with many losing spins.

MethSpin reversed its position on my withdrawal without presenting any proof of wrongdoing.

Any guidance on how to get MethSpin to release my winnings or assistance in escalating this matter to the relevant authorities would be greatly appreciated.

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Stay safe.

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Did you accumulate your winnings with or without a bonus?
• Has the casino refunded your initial deposit after your winnings were voided?
• Could you please forward all communication between you and the casino’s customer support regarding the confiscation of your winnings to veronika.f@casino.guru? Kindly include any other evidence that may be relevant to the investigation of your case as well.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika