me88 Casino - Player's account has been closed after withdrawal attempt.

Hello

I was member in me88 since 08.05.2026, I deposited RM 8,530 and today I wanted withdraw ~RM 16000/3975USDT

Few minutes later after the request I was logged out and my account become unavailable to login.

I asked support and they told me that my account is banned due abnormal activity but they don't want to provide any detailed explanation on this.

I was offered refund of my deposit only.

This is pure scam, I did not use any prohibited methods/software etc etc. I was playing sports and slots, I did not use their bonuses.

I feel really scammed and disaapointed, I accumulated my winnings over 2 months and at the end they tell me everything is voided for some shady reason. When I asked where is the rule I violated in their ToS they told me I should read it and avoid to pointing out to it, because there is no such rule.

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Did you pass the verification before you lost access to the account?
• Have you used any VPN or IP-masking software to alter your real location while accessing the casino website?
• Is there any chance that someone from your household or using the same IP also created an account at this casino?
• Could you please forward any additional communication with the casino in relation to this issue? You can reach me via email at attila.g@casino.guru, or you can post screenshots here.

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

Hello

Yes my account was fully verified.

No, I accessed it only from my internet from Malaysia and nobody else used it except myself. Nobody in my household played in me88.

I don't have anything else to include, I did not save the conversation with customer service.

Hello tourb1llon,

We would like to update you that due to Attila, your designated resolver, being on vacation, we have opted to extend the timeline by an additional 7 days. Since Attila has an in-depth understanding of your situation and maintains direct communication with the casino, we find this extension justified. Your patience is sincerely appreciated, and I assure you that Attila will contact you at the earliest opportunity.

Thank you for your understanding and ongoing patience.

Best regards, Casino Guru