Mahti Casino - The player's experiencing an unspecified issue.

Kotiutista ei oteta käsittelyyn ollenkaan, sanotaan chatissä vain, että olisi muka 1 kotiutukseni ko. Sivustolla ja siksi pitävät pidempään odotus tilassa. Todellisuudessa olen pelannut kasinolla vuodesta 2021 ja kotiuttanut aiemmin useampaan otteeseen.

Dear kzzntqg8dk,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Mahti Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Dear kzzntqg8dk,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.