The player from Austria has been waiting over a month for a withdrawal of 270 euros, which was initiated on 7.4.2026, despite being told it should process within a few days.
Magic Win Casino - Player's withdrawal has been delayed.
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Current status
Waiting for Casino Guru to reply
6d 12h 53m 30s
Magic Win Casino
Safety Index:Very lowCase summary
Discussion
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yesterday
On 7.4.2026 I was able to withdraw 270 euros to this day On 7.4.2026, I was allowed to withdraw 270 euros, and to this day their team tells me to wait every time, it's been a month, and in principle you should transfer them in a few days.Their website doesn't allow screenshots, but I could send you a chat with customer service.
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11 hours ago
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11 hours ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals before?
- Could you please confirm that you have passed the KYC verification?
- Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
