Lucky Wins Casino

Case summary

The player from Netherlands noticed that the casino has a fake license presented on its website and decided to close the account and to request a refund of his deposit. He was provided with the information that the process can take up to 60 working days and so he submitted a complaint. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint.

Discussion

Private

User22098

Silver

Netherlands

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Head of Complaint Resolution Center

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

User22098

Silver

Netherlands

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Head of Complaint Resolution Center

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

User22098

Silver

Netherlands

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Head of Complaint Resolution Center

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Head of Complaint Resolution Center

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

User22098

Silver

Netherlands

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Head of Complaint Resolution Center

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

User22098

Silver

Netherlands

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Head of Complaint Resolution Center

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Head of Complaint Resolution Center

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

User22098

Silver

Netherlands

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Head of Complaint Resolution Center

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Branislav

Complaint Specialist

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Branislav

Complaint Specialist

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Branislav

Complaint Specialist

Private

4 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

User reviews – Write own casino reviews and share your experience

Lucky Wins Casino - Player’s requesting a full deposit refund.

No reaction policy

Black points: 25

Amount: €100

Case summary

Requested by the player

Requested by the player

Requested by the player

Requested by the player

Requested by the player

Requested by the player

Requested by the player

Requested by the player

Requested by the player

Requested by the player

Requested by the player

Requested by the player

Requested by the player

Requested by the player

Requested by the player

Requested by the player

Requested by the player