HomeComplaintsLOOTRUN Casino - Player’s account has been closed for alleged fraud.

LOOTRUN Casino - Player’s account has been closed for alleged fraud.

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Waiting for Casino Guru to reply

5d 11h 27m 11s

LOOTRUN Casino
Safety Index 7.0 Above average

Case summary

The player from Poland registered at the casino on July 2, 2026, and completed one withdrawal successfully. However, after winning more than his deposit, the casino blocked his account, denied his withdrawal, and accused him of fraud without providing evidence.

Public
Public
5 days ago

I registered at this casino on July 2, 2026.

I played there and even made one withdrawal, but after I won more than my deposit, they denied my withdrawal, blocked my account, and accused me of fraud without any proof.

Public
Public
4 days ago

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Public
Public
4 days ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with LOOTRUN Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • When exactly was your account blocked?
  • How did you learn about your account being blocked?
  • What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
  • Did you achieve your current balance with the help of a bonus?
  • Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Edited by a Casino Guru admin
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2 days ago
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