HomeComplaintsLetsLucky Casino - Player’s withdrawal is delayed.

LetsLucky Casino - Player’s withdrawal is delayed.

Opened
Current status

Waiting for player to reply

6d 19h 52m 34s

LetsLucky Casino
Safety Index:Above average

Case summary

The player from Norway has been waiting for one month for his withdrawal despite being fully verified and without any given reasons for the delay. He suspects that the casino may be withholding funds due to insufficient cash flow.

Public
Public
18 hours ago

I do not recommended this casino. I have been waiting 1 month for my withdrawal. I am fully verified. They have not given me any reasons for the long wait. My guess is that they do not have a lot of funds so they have to withold money as long as possible. I hope this complaint can helt warn others and speed up my process

Public
Public
4 hours ago

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Public
Public
4 hours ago

Dear Slabb,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

  • Could you please clarify the exact date when you requested the withdrawal?
  • Have you made any successful withdrawals before?
  • Could you please confirm what verification documents you have already submitted and when?
  • Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra


Slabb has 6d 19h 52m 34s to reply

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