The player from Greece attempts to withdraw a total of 700 euros but only successfully receives 300 euros. Two withdrawals, totaling 400 euros, remain unprocessed for over a month. He provides evidence of the missing transactions.
Leon Casino - Player's withdrawals are delayed and unresolved.
Opened
Current status
Waiting for player to reply
6d 8h 36m 15s
Leon Casino
Safety Index:Very lowCase summary
Discussion
Public
Public
2 days ago
Translation
On a lucky night on 5/05/2026 I made 3 withdrawals totaling 700 euros, in which I made 3 withdrawals, only one of which fell into the account, i.e. only 300 euros went into my account, the other two withdrawals were unsuccessful.
ID: of transitions that didn't take place:
id 44649877 of 100 euros that was missing
id 441649693 or id 441649506 of 300 euros, only 1 of which was made. I'm going to send you the photos showing that the withdrawals were supposedly processed and a photo of my bank statement from last month, in which only one withdrawal of 300 euros was successful, the other 2 have been successful for a month and 5 days and nothing!
Automatic translation:
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15 hours ago
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15 hours ago
Hello,
Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.
- Have you contacted the casino customer support to ask about the two withdrawals that you have not yet received? If so, what response did you receive?
- Have you used the same payment method for all three of your withdrawal requests?
- What types of games did you play to accumulate your winnings of €700?
- Did you accumulate these winnings with or without a bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
