Leon Casino - Player's withdrawal request has been denied.

I played in this casino bet. Only big categories nothing strange football and when I made a withdrawal they wanted in addition to the paper that I sent them they also wanted a video call interview. I did the interview I answered all their questions correctly but then they sent me a message that I would not receive my money in the account.

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Dear lalaland42,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Do I understand correctly that you no longer have access to your account? If so, was your account blocked directly after the verification call?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila