Leon Casino - Player's account has been closed at Leon Casino.

Hello Casino Guru, I’m asking for help because I’ve been blocked at Leon Casino. I sent all the documentation they requested, placed normal bets on various casino markets and other markets, but they’ve withheld 3,200.00 reais and blocked my access to the chat as well. They aren’t responding to my emails—their email address is info@leon.bet...enviei. I sent bank statements and a selfie holding my ID, but they haven’t replied.

I’m asking for help with this matter and look forward to a response.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Leon Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• How did you learn about your account being blocked?
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas