Lemon Casino - Player's winnings are confiscated by the casino.

They took the entire quarter of my winnings of 850 PLN and tell me I exceeded my bonus.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Lemon Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please specify the bonus you participated in? Would you be able to share a screenshot of the bonus offer and the associated rules of the bonus?
• Are there any circumstances we should consider why the bonus terms and conditions shouldn't apply in your situation? Which ones?
• Post screenshots here or send the information to my email at tomas@casino.guru

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas