Legzo Casino - Player's deposits are delayed.

I made two deposits via instant bank transfer on August 1st, 2026: one of €200 and one of €100. Neither has been credited to my account to this day. I've been given the runaround for days.

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Dear Sarda54,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, especially if its status appears as 'failed/canceled' the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind that it’s a complicated process that might take approximately one month. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.

If the money got lost during the transaction, it will take some time before it’ll be credited to your casino account or returned to your bank account.

I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Tomas